Contact Us

Have a question, issue, or feedback? We're here to help!

support@merbellastudios.com

Frequently Asked Questions

How do I reset my password?

On the login screen, tap "Forgot Password" and enter your email. You'll receive a link to reset your password.

How do I delete my account?

Go to Profile > Support > Delete Account. Your data will be permanently removed within 30 days.

How do marketplace payments work?

Payments are processed securely through Stripe. Sellers receive payouts after the buyer confirms receipt.

How do I contact a seller?

Use the comments section on any listing to ask questions. For order issues, use the in-app messaging.